PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy explains how Jo Learn To Drive (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website https://jolearntodrive.co.uk (the “Website”).

We take your privacy seriously. Our website is hosted by Lagden Ltd, a UK company, and we handle your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, Jo Learn To Drive is the data controller, determining how and why personal data is processed.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

The website does not collect enquiries. If you phone or email us, we receive the details you choose to give us, such as your name, phone number, email address and what you are enquiring about.

2.2 Information Automatically Collected

The website does not use analytics and does not track you. Our hosting provider, Cloudflare, handles each request to the website and may process technical information, such as your IP address, in order to deliver the pages and protect the website against attacks.

3. HOW WE USE YOUR INFORMATION

We use the contact details you give us by phone or email to respond to your enquiry, provide the services or information you requested, and keep a record of our communications.

Technical data handled by Cloudflare is used only to deliver the website and keep it secure.

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

• Consent: When you voluntarily contact us
• Legitimate Interests: For website security, performance improvement, and understanding visitor preferences (always balanced against your rights)
• Contract: When necessary to provide services you’ve requested
• Legal Obligation: When required by law

5. WHO HAS ACCESS TO YOUR DATA

5.1 Our Website Host

Lagden Ltd hosts the website.

5.2 Infrastructure Providers

The website is served through Cloudflare, which provides fast delivery and protection against cyber attacks.

5.3 Other Disclosures

We will only share your personal information:

• With your explicit consent
• To comply with legal obligations
• To protect rights, property, or safety
• With professional advisers when necessary

We never sell your personal data to third parties.

6. WHERE YOUR DATA IS PROCESSED

The website is served from Cloudflare’s global network, so technical data from your visit may be processed outside the UK.

The website collects no enquiries. Details you give us by phone or email are held by Jo Learn To Drive.

7. HOW LONG WE KEEP YOUR DATA

• Our records: we keep our copies of correspondence for as long as needed to provide our services.

8. SECURITY OF YOUR DATA

The website is served over HTTPS (TLS encryption) through Cloudflare, which also provides protection against cyber attacks. The website is a set of static pages with no database or user accounts.

No internet transmission is ever 100% secure.

9. YOUR RIGHTS

Under UK data protection law, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Object: Object to certain processing
• Withdraw Consent: Remove consent at any time

To exercise any of these rights, please contact us using the details in Section 13.

10. COOKIES AND TRACKING

Our website sets no cookies of its own and uses no analytics or advertising trackers. For full details, please see our Cookie Policy.

11. CHILDREN’S PRIVACY

Our website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will post any changes on this page with a new "Last updated" date. We encourage you to review this policy regularly.

13. CONTACT INFORMATION

For questions about your personal data or this policy:

14. COMPLAINTS

If you’re unhappy with how we handle your personal data, you can:

1. Contact us directly using the details above
2. Lodge a complaint with the Information Commissioner’s Office (ICO):